By Email
Please choose from the list of subjects below to contact us via email. This allows us to route your concerns to the correct department and reply as quickly as possible.
International Queries
find out about our international shipping policy
Merchandise and Product Inquiry
where to find a particular product, or answers to other merchandise-related questions.
Marketing and Advertising
for more information about advertising with us
Business Contacts
our policies on linking to other sites, sponsorships and affiliate programs
Technical Questions
for help in case of techinical difficulties, and to report any technical issues.
Grand Social Online Feedback
for general questions, comments, or complaints about us
Grand Social Store Feedback
for general questions, comments, or complaints about The Grand Social or a store
By Phone
If for any reason you would like to cancel or change your order with thegrandsocial.com.au, please call
+61 2 9331 0996 as soon as possible.
We will do everything that we can to accommodate your request. Keep in mind that our system is designed to fill orders and get them on their way as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process. You will need to complete our returns process in this case.
If you need to return or exchange an item click here
By Mail
For questions or comments about The Grand Social, write to us at:
The Grand Social
Ground Floor
214 Crown Street
Darlinghurst 2010
NSW
Australia
PH: (02) 9331 0996
For questions or comments about any store, write to us at:
The Grand Social Customer Relations
Ground Floor
265 Liverpool Street
Darlinghurst 2010
NSW
Australia
Email: custserv@thegrandsocial.com.au
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